3400 Latrobe Dr.

Charlotte, NC 28211

+1 704-225-3155

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About Us

Where Compassion Meets Compliance

Your Trusted NEMT Partner

I and J Wheelchair Transportation, as a dedicated provider of Nonemergency Medical Transportation (NEMT) services, recognizes and understands the unique needs of patients with diverse medical requirements and destinations. Our primary focus is on prioritizing their safety, comfort, and specific medical needs throughout their journey. With our expertise in managing complex logistical challenges, we excel at coordinating appointments and ensuring timely arrivals and pickups.

Operating vehicles, maintaining specialized medical equipment, and providing skilled drivers are essential aspects of our services. We strike a balance between these costs while keeping our services affordable for our valued customers. By investing in comprehensive training for our drivers, we equip them with the necessary skills to handle medical equipment, assist patients with mobility issues, and respond effectively to medical emergencies.

Regulatory compliance is of utmost importance to us. We obtain all necessary permits and adhere to industry standards to ensure the highest level of service quality and safety. Our commitment to compliance guarantees that our operations meet the stringent requirements set forth in the healthcare industry.

I and J Wheelchair Transportation is proud to offer a comprehensive solution to meet the increasing demand for NEMT services. Our commitment to excellence drives us to leverage advanced technology and provide regular driver training, ensuring the highest level of patient satisfaction and responsiveness.
To ensure the utmost safety and quality, we have developed a robust and comprehensive training program for our drivers. This program covers essential areas such as medical protocols, patient interaction, and emergency response techniques. By equipping our drivers with the necessary knowledge and skills, we guarantee that they are well-prepared to handle any situation that may arise.

Compliance is of paramount importance to us, and we prioritize staying informed about regional regulations and compliance standards. This ensures that we always operate within the necessary guidelines, providing a secure and trustworthy service to our valued clients.

At I and J Wheelchair Transportation, we value feedback and actively seek input from our stakeholders to continually improve our service and enhance patient satisfaction. By actively listening to our clients, caregivers, and healthcare professionals, we can identify areas for improvement and implement necessary changes to better meet their needs.

As safety is our top priority, all our vans are equipped with cameras, enabling our dispatch hub to have a live view of both the driver and the patient. This allows us to monitor and enforce safety protocols and policies, ensuring a safe and secure journey for all.

While our technological solutions are a source of pride, we firmly believe that the heart of our business lies in the compassionate care we provide for our patients. Our drivers are trained to treat our patients as if they were their own family, ensuring they receive the utmost compassion, respect, and attention throughout their journey.

At I and J Wheelchair Transportation, we are dedicated to delivering exceptional service that goes beyond transporting patients. We are committed to making a positive impact on their lives by providing a safe, comfortable, and reliable transportation solution that they can trust.

Your Journey, Our Commitment

“We express gratitude and appreciation for our team while aspiring to cultivate kindness.”

Journeying Together with Care

How We Started

2021

I&J | Carolina Wheelchair Transportation

At I&J | Carolina Wheelchair Transportation, we are dedicated to providing top-tier Nonemergency Medical Transportation (NEMT) services. Our commitment to excellence, safety, and compassion is at the heart of every journey we undertake. With specialized medical equipment, expertly trained drivers, and unwavering compliance with industry standards, we prioritize your well-being, ensuring a secure and comfortable ride. Our dedication to quality, combined with advanced technology and a robust training program, guarantees that your experience with us is nothing short of exceptional. Experience the difference with I&J | Carolina Wheelchair Transportation, where your safety and comfort are our foremost concerns.

2022

I&J is growing

As I and J Wheelchair Transportation continues to expand, our unwavering commitment to providing exceptional Nonemergency Medical Transportation (NEMT) services remains at the forefront of our growth. Our journey to reach more patients and healthcare partners is fueled by our dedication to safety, comfort, and compliance. With every step forward, we are proud to offer an even broader reach of compassionate care, ensuring that more individuals can access the dependable and trustworthy transportation solution they deserve. As we grow, our values of excellence, compassion, and responsiveness remain firmly rooted, driving us to make a positive impact on even more lives.

2023

We become the leading company

We become the leading company in Nonemergency Medical Transportation (NEMT) by prioritizing the safety, comfort, and specific medical needs of our patients. Our commitment to excellence, regulatory compliance, comprehensive driver training, and unwavering dedication to compassionate care set us apart. Join us on our journey to set the industry standard.