Our Services

Equipped for Care: I and J Wheelchair Transportation

When it comes to NEMT services, having the right equipment is crucial to ensure the safe and comfortable transportation of individuals with medical needs. I and J Wheelchair Transportation is fully equipped to meet all the needs of our customers.

Each of our vans is equipped with standard features such as a wheelchair lift or ramp, a wheelchair securement system, and essential medical supplies including first aid kits, medical gloves, and hygiene supplies. These items are vital for providing immediate medical assistance and maintaining a hygienic environment during transportation.

Our vans are specifically designed with features and modifications that prioritize accessibility and comfort. We ensure vehicle accessibility for passengers with mobility challenges, and our climate control systems guarantee a comfortable environment throughout the journey. Additionally, our seating arrangements are adaptable to accommodate the diverse needs of passengers.

Comprehensive Transportation Solutions for Diverse Needs

Our services provide tailored transportation for seniors, individuals with disabilities, patients with chronic illnesses, post-surgery patients, those needing specialized care, and non-emergency hospital discharges.

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Elderly Population

This segment comprises seniors who may face difficulties driving or using public transportation due to age-related issues or medical conditions. They often require assistance in getting to medical appointments, regular check-ups, and therapy sessions.

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Individuals with Disabilities

People with physical disabilities, cognitive impairments, or mobility challenges fall into this segment. They require specialized transportation with accommodations such as wheelchair ramps, stretcher transportation, or other accessibility features.

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Patients with Chronic Illnesses

This segment includes individuals who need ongoing medical treatments such as chemotherapy, dialysis, physical therapy, or rehabilitation. They require regular transportation to and from these appointments.

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Post-Surgery or Post-Hospitalization Patients

Patients who have undergone surgeries or hospital stays fall into this segment. They require transportation for follow-up visits, wound care, or therapy sessions as they recover.

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Individuals Requiring Specialized Care

This segment encompasses patients who need transportation for mental health appointments, counseling sessions, or outpatient care for behavioral health issues.

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Non-Emergency Hospital Discharges

Individuals who are being discharged from hospitals after treatment and need transportation to their homes or follow-up appointments.

Frequently Asked Questions (FAQs)

Where are you located?

We are located at 3400 Latrobe Dr., Charlotte, NC 28211

How can I contact you?

You can reach us at +1 704-225-3155 or via email at [email protected]

What services do you provide?

We specialize in Nonemergency Medical Transportation (NEMT) services, ensuring safe and comfortable transportation for patients with diverse medical needs.

Are your drivers trained for medical situations?

Yes, our drivers undergo comprehensive training, including medical protocols and emergency response techniques, to handle medical situations effectively.

Do you comply with industry regulations?

Absolutely, we adhere to all industry standards and regional regulations, ensuring the highest level of service quality and safety.

How do you ensure patient safety during transportation?

We equip our vehicles with cameras for real-time monitoring, ensuring safety protocols are followed and patients are secure throughout the journey.

Can I provide feedback on your services?

Yes, we value your feedback and actively seek input from our clients to continually improve our services and enhance patient satisfaction.

What areas do you serve?

We service the greater Charlotte area, including all of Mecklenburg County, Union County, Iredell County, Rowan County, Stanly County, Catawba County, Lincolnton County, Cleveland County, Anson County, and Cabarrus County.

Do you offer specialized equipment for patients with mobility issues?

Yes, we maintain specialized medical equipment to assist patients with mobility issues, ensuring a comfortable and safe journey.

How do I book a transportation service with you?

To book our services, you have multiple options. You can reach out to us through the provided phone number, send us an email at [email protected], or simply click here to access our convenient online booking platform. Our dedicated team is always ready to assist you throughout the booking process.

What forms of payment do you accept?

We accept ACH, Checks, Credit and Debit Cards, Apple Pay, Venmo, Zelle, and Cashapp payments.

3400 Latrobe Dr.

+1 704-225-3155